StartAux Support & Warranty
Support built to keep trucks on the road.
StartAux continuously reports battery health, performance, alerts, and fault history through LiCore. That means support starts with real diagnostic information, not guesswork, helping your team get to the answer faster and keep trucks in service.
The warranty at a glance
| Term | 5-year limited warranty |
|---|---|
| Support | Lifetime remote technical support included |
| Coverage | If a battery is confirmed to have a covered defect, SoluThium will repair or replace it in accordance with the warranty terms. |
| What keeps it active | An active SoluThium Cloud service agreement enables remote diagnostics, battery history, and data-backed warranty support. The first year of cloud connectivity is included with every StartAux battery. |
| When it starts | Coverage begins when the battery is activated and registered through the SoluThium app. |
| Full terms | Contact SoluThium for full terms |
How a claim works
Remote support means faster answers
Because every StartAux battery reports its condition through SoluThium Cloud, our support team can review battery history, alerts, temperatures, voltages, and other operating data remotely. That helps us diagnose problems faster and, in many cases, resolve them without taking the truck out of service.